Last updated: October 2022
Information we collect
Information you provide to us directly:
- Personal Information: Your name, email address, mailing address, phone number, job titles, company name, store URL, username, password, account information and other similar information.
- Correspondence: The date, time and content of any messages you send to us.
- Other: Other information not specifically listed here that you provide to us when you use the Website or other Services or otherwise interact with us.
Information collected automatically:
- Device: Device and usage information, which may include your IP address, browser and device characteristics, operating system, referring URLs, device name, country and location.
- Usage Information: Information about how you use the Website or other Services, including any information you provide when you use any interactive features of the Website or Services.
- Response Data: Information regarding any actions you take in response to our emails, including whether you open the emails or click on any links.
Information from other sources:
If we receive any information about you from other sources, we may add it to the information we already have about you. We may obtain your personal information from other third parties, such as joint marketing partners, affiliate programs, referral programs, publicly-available sources and data providers.
No information collected from children
The content and services provided by us or our affiliates, sponsors and advertisers, including without limitation the Website, are not intended for anyone under the age of 18 and you should not access such content or services if you are under the age of 18 under any circumstances. As a result, no information is knowingly collected or retained on any minors (including data from children under the age of 13), nor is any such information knowingly used for any marketing or promotional purposes whatsoever, either inside or outside the Website. No part of the Website is designed to attract anyone under the age of 18. All minors are not eligible to use any services provided by us and we ask that children under the age of 18 not submit any personal information to us or visit the Website for any reason.
How we use your information
We use your personal information to:
- Operate our Website and Services;
- Respond to your requests, inquiries, comments or concerns;
- Identify and analyze usage trends and determine the effectiveness of our Website and other Services or to develop new services;
- Comply with applicable laws and other legal obligations;
- Improve our technologies, including for the purpose of enhancing your experience on the Website;
- Provide marketing messages, promotions, offers of products and services and other content which we think will be of specific interest to you, where you have consented (or not opted out, as applicable).
How we share your information
- Service Providers: We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our Website and other Services (such as marketing, hosting, analytics, email delivery and database management services).
- Legal Obligations: We may share your personal information for purposes of complying with legal process, preventing fraud or imminent harm and/or ensuring the security of our network and Services.
- Advisors: We may share your personal information with our professional advisors, such as lawyers, accountants, bankers, auditors and insurers, as may be necessary from time of time in the ordinary course of business.
What types of cookies and other technologies do we use on the Website?
The types of cookies and similar technologies used by us and our partners in connection with the Website can be classified into one of five categories, namely ‘essential cookies’, ‘functionality cookies’, ‘analytics cookies’, ‘advertising cookies’, and ‘ social networking cookies’. Cookies do a lot of different tasks to ensure you enjoy your visit to our Website, for example, they are used to remember your preferences on our Website, to help you navigate between pages more efficiently, to enable you to log into your account more easily and to make sure the adverts you see on our Website are relevant to you and your interests. We have set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.
You can block these cookies and similar technologies by changing your browser setting. However, in relation to those that are essential for the operation or improve the functionality of the Website, this may impact your use of the Website.
Type: Essential Cookies
These cookies are essential to provide you with the Website and any services available through this Website and to use some of its features, such as access to secure areas. As the name implies, these cookies are essential to the functionality of the Website and cannot be disabled by users.
Type: Functionality Cookies
Functionality cookies record information about choices you’ve made and allow us to improve your browsing experience. These cookies allow us to remember the choices you made on our Website and to provide enhanced and more personalized features, such as customizing a certain webpage, remembering if we have asked you to participate in a promotion and saving your location preference if you have a location on your homepage.
Type: Analytics Cookies
We use analytics cookies to analyze how the Website is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve the Website. These cookies permit us to determine the number of unique visitors to the Website, collect information about visitors (such as their locations) and test design ideas for particular webpages.
We use Google Analytics, which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. For more information on Google Analytics, see here
. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout
Type: Targeting or Advertising Cookies
We and our service providers may use targeting or advertising cookies to deliver ads to you. These cookies enable such companies to track your activity across various sites where they display ads and record your activities so they can show ads that they consider relevant to you as you browse the Internet.
These cookies remember whether you have seen an ad or a type of ad, and how long it has been since you’ve last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads.
We can use information from one device to help personalize your experience on another device.
Other Cookies and Technologies
We may employ a software technology called tracking pixels (a/k/a web beacons/web bugs/clear gifs) that enables us to better manage the content on the Website by informing us what content is effective. Tracking pixels are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of visitors to a website. In contrast to cookies, which are stored on a user’s computer hard drive, tracking pixels are embedded invisibly on website pages and are about the size of the period at the end of a sentence. We will not tie the information gathered by tracking pixels to your personally identifiable information.
We may use tracking pixels in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
As is true of most websites, we gather information automatically and store it in log files. This information includes IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track the movements of users around the Website and to gather demographic information about our user base as a whole.
Some web browsers transmit “do-not-track” signals to websites. Because the standards for these signals are still under development, we currently do not take action in response to these signals.
We use various technical and organizational mechanisms to secure our websites. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be perfectly secure. Therefore, while we strive to protect your personally identifiable information within industry standards, we cannot guarantee its absolute security.
Our employees are trained and required to safeguard your information. Our internal controls limit access to personally identifiable information based on job functionality and other criteria.
To opt out of our marketing list, use the following tools:
If you want to be removed from our marketing list and do not want us to send you email, postal mail or other messages about our products and services, you can opt out. To do so, please send an email to firstname.lastname@example.org
, with the word “REMOVE” in the subject line.
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of such residents’ personal information to third parties for such third parties’ direct marketing purposes. To make such a request, please email us at email@example.com
To opt out of third-party tracking on our Website, use the following tools:
If you would like to opt out of having interest-based information collected during your visits to our Website or other sites, both the National Advertising Initiative (the “NAI
”) and the Digital Advertising Alliance (the “DAA
”) offer opt out tools to assist you in managing your choices. Click http://www.networkadvertising.org/choices/
to visit the NAI opt out page and click http://www.aboutads.info/choices/
for the DAA opt out page.
You can visit http://www.networkadvertising.org/understanding-online-advertising/
to learn more about interest-based advertising and your choices regarding having this information used by third parties and your “opt out” choices. Opting out through the DAA or the NAI only means that those DAA or NAI members will no longer be able to deliver targeted content and/or ads to you, which will affect our Website as well as other unaffiliated websites, but does not mean you will no longer receive any targeted content and/or ads. Also, if your browsers are configured to reject cookies when you visit these opt out pages, or you subsequently erase your cookies, use a different computer or change web browsers, your opt out choices could not (or could no longer) be effective.
We will retain your information as long as needed to enable you to access the Website or otherwise interact with you, and for as long as you or we can bring a legal claim. After you have terminated your use of our Services, we may store your information in an aggregated and anonymized format.
or reach out to us by mail at:
228 Park Ave S
New York, New York 10003-1502 US
We are based in the United States, with our servers and offices headquartered in the United States. Please be aware that information you provide to us or that we obtain as a result of your use of the Website or any Services provided by us will be processed and transferred to, and be subject to the laws of, the United States. The privacy and data protection laws in the United States will be different from similar laws in your country of residence. By using the Website or by providing us with your information, you consent to the collection, transfer, storage and processing of information to and within the United States. If our cookies or other software detects IP addresses located in a country outside the United States, we reserve the right to deny access to any and all of our services.
If you are a resident in the European Economic Area, you may have greater rights and control over your personal information. These may include the right to (i) request access and obtain copies of your personal information, (ii) request updates or deletion of information, (iii) restrict the processing of your personal information, (iv) if applicable, to data portability and (v) in some cases, object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
You may submit these requests by email to firstname.lastname@example.org
or our mailing address provided below. We may request specific information from you to help confirm your identity and process your request within a reasonable timeframe.
If you have any complaints regarding our privacy practices, you also have the right to make a complaint with your national data protection authority (i.e., supervisory authority). You can find your data protection regulator here
Additional information for California residents
This section applies to California residents only. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA.
The CCPA permits users who are California residents to request and obtain from us, once a year at no cost, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
The CCPA has defined a “sale” to include any transfer of personal information by us to another entity for anything of value. We have not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. We will not sell personal information in the future belonging to website visitors, users and other consumers.
The Website was intended for businesses and not intended for personal or household use. We treat all personal information about any visitors to our Website as pertaining to individuals acting as business representatives, rather than in their personal capacity.
The CCPA grants individuals who are California residents the following privacy rights:
- Right to Access/Know. You may request from us a list of: (i) the personal information that we have collected about you; (ii) the categories of third parties to whom we have disclosed your personal information; and (iii) the categories of third parties to whom we have sold your personal information.
- Right to delete your personal information. You may request to delete your account and your personal information.
- Right to opt-out from the sale of your personal information. You may request, at any time, to direct us to stop “selling” (for the purposes of the CCPA) your personal information. We do not sell your personal information.
As applicable under the CCPA, if you are a California resident, you may make requests to us as set out above. We will review all requests received and determine the extent to which and how to respond. We will not discriminate against any California resident who makes such requests.
You may contact us to make the requests described above by contacting us as indicated above in the Contact Us section. We will not use the information you provide as part of your request for any other purpose other than to fulfill your request.
You may also submit such requests through an authorized agent. To designate an authorized agent, please send us a notarized power of attorney / notarized letter authorizing said agent. Requests from agents that do not submit such proof that they have been authorized by you to act on their behalf will be denied.
To ensure the privacy and protection of individuals, we are required to verify or otherwise authenticate your request(s). We will upon receipt of your communication ask you to verify your identity and confirm your request with respect to your personal information; we will use the information you submit to verify your request prior to completing your request.